Hi! Linsey here. I’m always happy to answer any questions. Here’s what I’m most often asked…

What mediums do you use?

Currently, I’m working in charcoal and soft pastels on wood. I do look forward to reuniting with oils and acrylics someday when the inspiration strikes. Many of my surface designs are originally created in watercolor, and sometimes charcoal, before digitally refined.

I am on a mission to make art that is as healthy for the home and the planet as possible through careful research and constant experimentation, starting with the materials I choose to use. You can read more about them here.

It’s important to note that due to the delicate nature of the materials I use, minor imperfections, blemishes, and natural developments overtime such as swelling (which can produce hairline cracks) or a subtle patina to the artwork and/or the handmade frame are possible, the natural evolution of the materials part of the artwork itself. I make every effort to document and disclose any existing imperfections by including closeup photos in each artwork listing.

What finishes do you apply to your work?

I use a spray fixative to secure charcoal and pastels to each piece before framing behind glass. For cradled panels that are not framed behind glass, I carefully apply a non-yellowing, archival cold wax by hand to further protect the artwork. This material preserves the visual texture of the work and the wood grain, leaving behind a subtle matte finish.

How often do you release new work?

I typically release new work every 3-6 months, often as collections. To stay up to date with my latest pieces you can follow me on Instagram @linseygraycreative and join my Collectors List where I will share first looks and early access to new releases.

Do your originals include framing?

Yes! Due to the delicate nature of charcoal and pastels, every original is sold as a framed piece. Beyond protecting the artwork, the frames I select or build are part of each finished piece, ensuring the frame appropriately supports the artwork rather than distracts from, competes with, or compromise its overall quality.

What if I prefer a different frame?

Changing the frame is an option for originals priced at at $3,000 and up. Customers can chose from Linsey’s curated selection of frame options to find one that better suits their space while still complimenting the artwork. Please allow 2-4 weeks for frame alterations.

Do you offer commissions?

I offer commissions when I am able to, usually just a few per year. You can always email me or use this form to inquire. I do require a deposit to reserve a spot in my schedule. Learn more here.

Are there care instructions to follow for purchased artwork?

Yes! Beyond protection from finishing processes and framing, all original artwork should be handled with care and thoughtfully displayed in settings considered safe for fine art.

Originals and prints should be kept out of direct sunlight to avoid discoloring or fading. Like anything made of wood and natural materials, my original works should be kept in temperature-controlled environments, away from heat producing fixtures, such as stovetops and fireplaces, and out of high moisture areas like steamy bathrooms. Works framed behind glass should not be removed to avoid any damage to the vulnerable medium. Cradled works should be transported completely flat or upright to avoid warping and should always be mounted flush against the wall. Occasionally and very gently use a damp lint-free cloth to remove dust as needed. Care instructions are provided with each purchased piece.

Do you offer trade discounts?

As a former interior designer, I understand and appreciate trade discounts. I currently offer a 10% discount as well as sales tax exemption on available original works, but not on commissioned artwork.

Do you consign original artwork?

I do consign original artwork with select partners, usually fine art retailers and designer showrooms depending on available inventory and whether or no the consignor is a good fit for my work.

Do you offer wholesale pricing?

Wholesale opportunities are currently unavailable, though I do aim to offer options again in 2027. Vetted retailers will be able to purchase art prints, scarves and select home textiles at wholesale pricing. Learn more here.

What is your return/refund policy?

Because of the delicate and unique nature of fine art and my made to order fine art prints, all orders are final. Please reach out with any questions before purchasing. I’m happy to help!

What is your shipping policy?

All orders, with the exception of larger works, ship from my studio within 2-3 weeks from the order being processed. Please reach out about rush shipping options. Made-to-order art prints, pillows, and scarves can take up to 3-4 weeks to ship out. If I am experiencing a high volume of orders, especially around holidays, please allow for a few extra days. Most orders will ship USPS or UPS.

Do you offer shipping or delivery for your larger works?

Yes! I work with a local shipping and handling company who has a lot of experience packaging and transporting fine art. Due to the fluctuating costs of materials, postage, and freight, shipping estimates for large works are only provided upon request using the zip code of the desired destination for the most accurate quote. You can inquire about rates for any specific piece(s) by clicking here.

For original pieces 36 inches and larger, I offer free delivery in and around the Asheville area, and charge a small fee for locations a certain distance beyond Asheville. Please inquire before placing your order to confirm whether or not your location is within my Artist Delivery radius.

How long will you hold local pickup orders?

I'm happy to hold onto any Local Pickup orders as long as needed free of charge while you arrange travel plans or prepare your space. Kindly let me know a rough timeframe of when you might be able to pick it up and provide a minimum of two weeks notice prior so that I can ensure your piece is ready for you to take with you.

What if I want to purchase a piece that’s currently on exhibit?

Unless otherwise noted, exhibited work is also available for purchase. However, the piece(s) must remain on display throughout the remainder of the show to honor my commitment to the exhibition. In the meantime, we can work out the perfect pickup, deliver, or shipping plan for when the piece is ready to go to its permanent home!

Not finding an answer to your question or think of a new one? Feel free to ask!

hello@linseygray.com

The Creative Journey